Visa, MasterCard, Discover, &  AmEx are gladly accepted for your internet purchases.  
All items include FREE SHIPPING to the 48 continental states with a $15 minimum order.  Any item purchased, (unless noted otherwise in product description or custom made product), is returnable within ten days of receipt and fully refunded if in the original box. (Consumer pays for return shipping).  Custom made products are NOT returnable.  Mattresses and Lift Chairs are Non-
Returnable after removal from carton unless damaged in shipping.  Restocking or Order Cancellation Fees may apply.  Pricing and Availability subject to change without notice. Some additional restrictions may apply.  Any purchase made (either by phone or internet) signifies acceptance of these terms by purchaser.

Toll free support -

(877) 585-4041   
(704) 341-5819  
    (704) 341-5831 -fax

Jameson Medical, Inc.
8811 First Bloom Road Charlotte, NC  28277

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All Rights Reserved 

Before you Buy
(Helpful hints for the consumer)
 

#1)  An AC (plug in the wall) unit is the most dependable unit available - even though we offer both AC and DC stairlifts and DC Battery sounds like a great idea ...  the truth of the matter is - the batteries fail every 18-24 months without notice.  They only carry a six month warranty.  You can no longer ship batteries by air and must go by ground.  These are odd ball batteries that you can't go down to Wal-Mart and pick up.  You could easily be without your stairlift for a week or more while waiting on batteries and/or an installer.  If you are really concerned about long term power outages due to storms and have them frequently - you might think about a generator.  The only time you should consider a battery operated system is if you reside in an area of the country that has routine "brown outs" (i.e. California & New York) or if you are using it to seek refuge from tornadoes. (Acorn, Brooks, Meditek only offer battery operated systems).  Please note - there is NO SUCH THING as a "battery back-up"!  You either get an AC system or a DC system.  No unit does both!  The least amount of downtime is with a straight electric system.

#2)  If you choose to buy a battery operated stairlift - Mark your calendar every 18 months to remind yourself to automatically replace the batteries.  If a company advertises "maintenance free DC power" - it is simply not true.  No one's batteries last a lifetime.  They are merely implying you do not have to add water to the batteries.  Somehow, that's not quite how it sounds when they advertise "maintenance free DC power". 

#3)  Do NOT buy a stairlift if the seat does not swivel 45° and 90° at the Top AND Bottom - If and when the rider becomes unstable on their feet, they will need a vertical grab bar mounted on the wall at both destinations.  No one can reach behind their back and hold on to a grab bar to assist with entry and exit from the chair if the seat does not swivel.  After all, Safety is the primary reason for the installation of a stairlift to begin with!  (Acorn and Brooks only swivel at Top).

#4)  Do NOT buy a stairlift that uses a toggle switch or joystick vs. a rocker switch to operate - a simple toggle switch or joystick sticks straight up or straight out and can easily get snagged by loose clothing and purses and broken off.  A large rocker type switch is easier to use and will be there when you need it.  (Acorn, Brooks, Meditek use a flimsy toggle switch).  Imagine what would happen if you broke off your switch, had to use your remote, and then laid down your remote and couldn’t find it.  You would be trapped until you located your remote.  Not a good situation!

#5)  Do NOT buy a stairlift that contains a circuit board.  Circuit boards simply do not hold up when they are constantly being vibrated and jarred.  No one knows when a “bad batch” of circuit boards are installed until hundreds of units have shipped out.  (We know this from experience – and were left to repair at our expense).  Replacing a circuit board can be a $650 service call!  (Acorn, Brooks, Meditek use a circuit board.)

#6)  Do NOT buy a stairlift with less than a full 5 year bumper-to-bumper warranty - You wouldn't buy a new car with a one year or three year warranty ... why settle for less on a stairlift?  If the company doesn't stand behind their product - don't buy it.  In reality, a stairlift gets very little use in the average home.  A minimum of wear is placed on the motor and working mechanics and a five year warranty should be the minimum you accept.  Don't be fooled by a "limited” lifetime warranty on the rail or other component.  Make sure ALL of the parts are covered for a minimum of a full unlimited (no questions asked) 5 years.  (Only offered and Actually Provided by Jameson Medical/Summit Lifts)

#7)  Do NOT buy a stairlift that does not offer a call/send unit - You should get a stairlift that will not only allow you to call for it from the opposing location … but you should also be able to send it to the other end (or simply move it up a few feet).  This will allow you to get it out of the way when visitors come or simply free up floor space at the top or bottom.  Some distributors charge an additional fee for this feature.